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ABOUT THE CLUB
FAQs/Help
List of frequently asked students by students and parents.
Contents
1) Getting Started - Useful for those who are....
- Checking to see if Galashiels Martial Arts is for them
- Wanting to come along for their first session
- Signing up for classes
- Curious about what we do and the culture of our club
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2) Class information - Useful for information concerning...
- Class schedules, days and times
- Length of sessions
- What age groups we cater to
- What a typical lesson looks like
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3) Student Passes and Pricing - Useful for information concerning...
- What are the different training packages available?
- How do I pay? /How do I cancel?
- Training discounts/concessions/offers
- Uniform and equipment costs
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4) Safety and Inclusivity - Useful for information concerning...
- How we keep our students safe?
- Our current safeguarding policies?
- How we cater to a diverse base of students
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5) Progress and Gradings - Useful for information concerning...
- What I or my child needs to do to get promoted
- How does the hierarchy/belts system works
- Do I need to grade?
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6) About your Instructor - Useful for information concerning...
- Who teaches the class
- What's the instructor's background in martial arts
- Why is your approach different from other schools
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7) Contact and Location - Useful for information concerning...
- Where you are based
- How students/parents get in touch with you
- Is there parking/public transport close by?
- Does the club have any social media pages?
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8) Site Navigation and Structure
- Home​
1) Getting Started
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​Do I need to book a trial/lessons?
- There's no need to book lessons, if you fill out the contact form below and let us know you're coming that will be enough!
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How do I join the club/sign-up for classes?
- Please fill out the club membership pack under the "join-us" tab on the website.
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Who can join? Do I need to be fit or have previous experience?
- There are no requirements for anyone to train, as long as you come to class with a positive attitude and willingness to learn we will be happy.
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What do I wear for my first lesson?
- Loose and comfortable fitting clothing/sports clothing (e.g. tracksuit bottoms and a t-shirt). Once you are committed to training and want to purchase a uniform please fill out the contact form below.
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Does it matter which class I attend for my first lesson?
- Unless otherwise specified, no! It's best if you let us know you are coming via the contact form below so that we are ready for a new start.
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What is the minimum age for training?
This is really an individual thing. If you are able to listen and follow instructions then you can train - we usually recommend that students are at least 4 years old and have experience of being in a school setting before starting with us.
2) Class Information
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​Do I need to book lessons?
- There's no need to book lessons, just make sure you arrive on time!
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I missed my regular class this week, can I do a different one?
- Yes that is absolutely fine, if you have a basic student pass then it doesn't matter which class a week you do. If you have an advanced pass then you can do as many classes as you like.
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Where/when are your classes?
- Please visit the classes schedule here for more information.
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How long are sessions?
- Sessions are usually 1 hour unless otherwise specified.
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What age groups do you cater to?
- As a new club, we are currently operating admitting between ages 7-12. However, if there is enough demand we will expand/add more sessions to our weekly class roster.
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My child has additional needs, can you accommodate this?
- This really depends on what additional needs a student has. We are happy to discuss any arrangements and will do our best to support anyone who wishes to train. We recommend mentioning anything in the contact form below so that the instructor can discuss this further with you.
3) Student Passes and Pricing
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What are the different training packages?​
- Please view the Training Fees section here for more information.
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How do I pay? Can I do cash or a bank transfer?
- Cash or bank transfer is fine, to make life much easier for us please read the Training Fees section (here) carefully and follow the instructions.
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How do I cancel my fees?
- Please fill out the contact form below, or get in touch via Whatsapp to let us know that you wish to cancel your training. Further instructions will be provided from there?
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How much does the uniform(dobok)/equipment cost?
- We are currently in the process of adding this information to the site. Please get in touch to ask the instructor if you need to order anything.
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Do you offer any discounts or concessions?
- Please see the Training Fees section here for further information on this.
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